CANCELLATION POLICY

Effective – August 25, 2021

Canadian First-Aid Training Ltd. reserves the right to cancel or reschedule a course at any time. A course may be cancelled or rescheduled due to insufficient enrollment. You will be notified via email of changes/cancellations at least 3 business days prior to the start of the course. A full refund will be issued in the event that rescheduling is not an option.

 ***If you are part of a Private Group Course, Please click here to see the Policy for Private Group Courses.

Refund Requests:

• FULL REFUND* – Will be granted when requested 5 full business days or more prior
  to course date *(less 10% processing fees)
• NO REFUND – 4 full business days or less prior to course date**
• NO REFUND – if requested 60 days or more after payment date**
  ** (Only rescheduling will be permitted)

If a course is missed:

(With no attempt prior to the course to contact CFAT)

• A participant may reschedule at a later date, however, no refund will be permitted.

If you need to reschedule or have any questions, please contact us:

Phone: (204) 233-2328
Email: courses@canadian-training.ca