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CANCELLATION POLICY

Effective – August 25, 2021

Canadian First-Aid Training Ltd. reserves the right to cancel or reschedule a course at any time. A course may be cancelled or rescheduled due to insufficient enrollment. You will be notified via email of changes/cancellations at least 3 business days prior to the start of the course. A full refund will be issued in the event that rescheduling is not an option.

 ***If you are part of a Private Group Course, Please click here to see the Policy for Private Group Courses.

Refund Requests:
  • FULL REFUND* – Will be granted when requested 5 full business days or more prior.
    to course date *(less 10% processing fees)
  • NO REFUND – 4 full business days or less prior to course date**
  • ** (Only rescheduling will be permitted )
  • NO RESCHEDULING / NO REFUND: After 60 days or more after payment date, no re-scheduling is allowed.
  • PLEASE BE ADVISED: Late arrival to a scheduled course may result in the need to reschedule and is at the discretion of CFAT Staff and instructors. No rude or disrespectful treatment to CFAT staff will be tolerated for the decision that is made.
If a course is missed:

(With no attempt prior to the course to contact CFAT)

  • A participant may reschedule at a later date, however, no refund will be permitted.

 

If you need to reschedule or have any questions, please contact us:

Phone: (204) 233-2328
Email: Courses@Canadian-Training.ca